Cancellation Policy and Booking Conditions
Full payment is due at the time of booking. Group organizers must pay for all the members of their group in advance. Within 48hrs from the time of the reserved activity no date or time changes will be permitted and no refunds provided for subtractions to or cancellation of your booking. Additions to existing reservations will be permitted up until 6pm the day before the activity, if space exists.
Within 30 days and 48hrs from the reserved activity time the purchase is not refundable, however a one time change to an alternate date within the same operating season will be allowed.
With 30 days or more advance notice and if the activity hasn't already been rescheduled, the payment on the activity is refundable.
Arrival and Weather
Your activity will begin on the hour that you have booked. It is necessary to arrive with enough time to complete your registration and preparation prior to your activity start time. Arrival 45 minutes in advance is recommended.
Bungee jumping and Ripriding take place in all weather conditions. Severe weather may cause delays to the activities but very rarely cancellations. It is recommended that participants check the weather the morning of the activity and dress accordingly.
Prepare for Your Activity
Learn how exactly you will need to jump by watching this short video:
Nervous for your jump?
Watch this short video to help ease your concerns:
Age and Weight requirements
Participation is open to all ages as long as they meet the minimum weight requirements below. Participants younger than 18 must have parental consent. The parent must either be present to sign the waiver or provide a note explaining that they have read the waiver and they give their consent.
All participants will be required to sign a waiver form upon arrival before their bungee jump or Ripride. A copy of this waiver form can be viewed in advance upon request.